Where are you located? Where do items ship from?

Most items are lovingly created and packaged by Lana Gibson in her studio in central North Carolina and are shipped directly to you from NC with the exception of framed prints. Those prints are sent from North Carolina to Florida for framing and then onto you with a newly hand-crafted frame.

When will I receive my order?
All unframed art prints and jewelry will ship from the studio 1-3 business days after purchase.  
Framed art prints are custom made to order, please allow 2-3 weeks until shipment.
After items are shipped, you will be sent a link with up-to-date delivery details so you will be able to check on your package as it makes it's way to you. US orders generally arrive in 5-7 days after shipment. International orders generally arrive within 2-3 weeks but can occasionally take up to one full month.
If you would like to request rushed shipping, please contact us prior to placing your order.
I'm sending as a gift. Do you include prices in your packaging?

Items are packaged beautifully with gift-giving in mind so prices and invoices are never included in our packaging.  

We would be happy to include a personalized note with your order, please enter your message into the "add a note to your order" section located on the cart page below your items. Or contact us with your order number and the message you would like to include. 

Do you offer framing?

Yes we do! We've partnered with our friends at Simply Framed to offer high-quality custom framing made by hand here in the USA so you can save an extra trip to the framing shop. Our convenient, shipped to your door framing is available for every sized print. With the choice of white or black frame styles, hanging up your favorite Lana Gibson art prints has never been simpler. 

Please note: framed artwork does not ship internationally.

Do you ship internationally?

Yes! All items in the shop are available for international shipping with the exception of framed artwork due to shipping limitations. If your order is heading to a final destination outside of the US, please choose the print only option when purchasing artwork.

What forms of payment do you accept?

We accept Visa, MasterCard, American Express, Discover, as well as payment via PayPal. We use a world class ecommerce solution along with SSL encryption to ensure your payment is safe and secure.

What is your return policy?

We have a 100% customer satisfaction guarantee. Should you be unhappy with your order for any reason we will happily take it back for a refund or exchange within 7 days of you receiving your items. You will be responsible for return shipping costs. Shipping will not be charged for returned items as a result of damage in transit or wrong item shipped.

All sales items are final sale.

 Still have questions? Feel free to ask us anytime.


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